State Farm® Insurance Agent Lindsay Brown

"Our experience with Lindsay and her office has been generally positive. We had some initial challenges transitioning our insurance to State Farm, partly due to the complexities of consolidating our plans and — at least in our opinion — some early miscommunication from a member of Lindsay’s team. We also encountered a few billing issues along the way, which seem to stem more from systemic issues within the insurance industry or State Farm itself than from her office directly. That said, Lindsay has consistently been responsive, professional, and attentive to our needs, and she is actively working to resolve these concerns."

"The team at Lindsay Brown's office is incredible! I moved to Pittsburgh last year, and have had a lot of complicated situations come up that affect my insurance, and they are always incredibly helpful, responsive, and kind! I definitely want to shout out Heather, she has helped an incredible amount, but the whole team is always a huge help. I cannot say enough good things about the office- they make the complicated (and often very not fun) world of insurance easy to navigate, and remove the headache! And they're kind and fun people to work with!"

"Super impressed with the level of customer service provided by Lindsay's office, consistently! They are always pleasant, happy to help & super knowledgeable! I've referred so many of my friends & family to her agency, they're all happy customers, too!"

"Amazing office with incredible staff. I spoke with Heather today and she was very kind and knowledgeable. Excellent customer service, will definetely be using this office for all of my Insurance needs!"

"We have been with Lindsay Brown insurance for nearly 13 years and have been happy! Mary at the front desk is a great addition to the team too! Everyone is so knowledgeable and responds quickly— easy to work with!"

"Heather was exceptional in her ability to facilitate our loss of vehicle process. This office always finds answers to our problems. Extremely well Run, professional and above all kind and patient."

"Lindsay is the best! Provides the best customer service and attention to detail!"

"Great company, great people."

"Lindsay Brown State Farm Insurance is a phenomenally helpful and courteous place to get insurance. Lindsay and staff are extremely knowledgeable and can help with any kind of insurance questions you may have. I would choose Lindsay Brown State Farm over anywhere else. Hands down the best around."

"No matter how much you search, you won't find insurance cheaper than them. And the service is their strong point, when you need them they are always there for you. Fast and amazing service. They helped me a lot, highly recommend"

"My car had been totaled, and it was picked up 3 days ago. I had emptied it of all personal items, but at 4AM today I realized I had not taken the EZ Pass Transponder😱! I called Lindsay Brown’s office at 9:15 and spoke to Mary. By 11AM she had tracked the car down - called me with all of the information needed to retrieve that Transponder - in what facility, the address, phone number, and the ID number telling where on the lot it was parked! I was there within the hour - got that EZ Pass and was back home by 12:30! Thanks to Mary at Lindsay Brown’s State Farm Office I will sleep tonight!!! Mary is my hero!"

"I had the pleasure of working with Heather K., and it was a great experience. She was knowledgeable, responsive, and always ready to answer questions in a timely manner. An overall great experience!"

"Heather is going above and beyond helping me settle my claim, in a stressful time I really appreciate her and the teams effort. Thank you!"

"I’ve been working with this group for a number of years now and they’re very prompt at getting you any information you need to make any number of insurance decisions."

"Great service, always friendly and helpful. They demonstrate regularly that they have your best interest in mind."

"I’ve been a client of Lindsay for years. She has always been quick to respond and her team are always willing to assist in whatever I need!"

"Excellent customer service. Very professional."

"This is a great State Farm branch. Sean was friendly and knowledgeable."

"They are awesome to deal with :) very good communication"

"Today I watched Lindsay go above beyond for a woman in a difficult situation & I have to give her recognition for her empathy, choice to help where she could & on behalf of the women who was struggling through a hard situation, thank her immensely for making a difference. Lindsay was patient while communicating through google translator & made such an impact for this policy holder that otherwise would’ve been left in a rough spot. Watching this woman walk in the office in tears, feeling quite defeated & walking out with tears of joy with a solution to her challenge was such a great feeling, and made me immensely proud to be a part of the Lindsay Brown State Farm team!!"

"Haley was extremely helpful with my insurance questions!!"

"Cerine was very helpful and patient with me when I spoke with her. It makes a difference when you call in and people just sound happy and are nice to you. Thank you!"

"Would not recommend Statefarm in this area at all. Had the policy for a month here, but have been with Statefarm since 2020 with the same exact vehicle but in a different city and state & I was told that they’re no longer insuring Kias and Hyundais due to theft - all of a sudden. I’ve never had an accident, citation, parking ticket, points on my license or even so much as to file a claim EVER & I’ve been driving for years… to tell me three weeks before cancelling my policy due to “Statefarm no longer covering these vehicles due to theft” when again, I’ve never even had to file a claim is ridiculous. Took thousands of dollars to just drop a loyal customer is ridiculous and to not care or offer assistance to where I had to find different insurance immediately due to me having to have insurance, period, but also for my job is very disappointing. I’d recommend going elsewhere where the underwriting company actually does research and could get documentation that my car has been updated to address antitheft because what is even the point of insurance at this point. I don’t care how sweet people seem, just be aware that they can just drop you after taken so much of your money. I already had to pick up and move across the state, they did not cancel my other policies like they stated they would so I was charged twice in one month for renter’s and auto. Smh. If you want to take a chance, that’s on you but have other options readily available to lessen the stress."

"Cerine has been a big help with insurance, quality customer service, super nice, and great to deal with. Definitely recommend her and the Mount Lebanon Branch"

"Was really unsure about how to go about understanding and purchasing life insurance. Juli was amazing. She answered all my questions including the ones I didn't even know to ask. So easy!"