State Farm® Insurance Agent Lindsay Brown
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Paul Kemp
December 4, 2025
5
out of
5
rating by Paul Kemp
"When my latest increase to my mortgage kicked in, I finally began paying attention to what I was paying for homeowners insurance (an exorbitant sum) with another well known insurance company. I contacted State Farm and spoke with Danielle Brendel who was able to save me almost $5000! ($4,999 to be exact) on my homeowners insurance. Danielle was both pleasant and extremely responsive in a very short turnaround time in helping me out. It was a pleasure interacting with her."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Charles Roland
December 4, 2025
5
out of
5
rating by Charles Roland
"I had a good experience working with Danielle. We reviewed my coverage and identified my personal liability coverage was a little lacking and she got me fixed up. I have been very satisfied with my State Farm experience throughout the years."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
jstnharper
December 4, 2025
5
out of
5
rating by jstnharper
"Always so helpful"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Sara Boyte
December 4, 2025
5
out of
5
rating by Sara Boyte
""I have had a wonderful conversation with Sam about my options for auto coverage. He was personable, thorough and understanding of my situation. I could not recommend Lindsay and her team enough!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Abu Hassan
December 4, 2025
1
out of
5
rating by Abu Hassan
"This office showed a repeated pattern of unethical billing practices, lack of transparency, and poor disclosure. In addition to continued charges after I believed my policy had been fully canceled, I also experienced serious and unexplained premium fluctuations. My payments increased sharply, increased again, and later dropped — all without any clear or proactive explanation. I later learned that: • Key discounts were removed, • Accident-related surcharges were applied, and • Vehicle changes were used to justify additional increases — none of which were properly disclosed ahead of time. Even worse, I repeatedly requested that my address be updated, yet the office continued to rate and bill me using my previous address in a higher-risk ZIP code for an extended period. Only after multiple follow-ups was the address finally corrected. This directly affected my premium and led to unjustified overcharges. Between: • Continued charges after cancellation, • Repeated unexplained premium changes, • Delayed address corrections affecting my rate, and • Shifting explanations after the fact, this office demonstrated a serious lack of ethics, accountability, and customer protection. I strongly warn customers to: • Review every monthly bill line by line, • Never assume rates are correct, and • Never assume cancellations apply to all policies unless you receive explicit written proof."
We responded:
"Thank you for sharing your feedback. We take all customer concerns seriously and are committed to providing transparent and accurate service at all times. After reviewing your account, we found that no formal request to cancel the policy in question was received, as noted in our most recent email correspondence on 12/3/25. Please also note that the policy would have lapsed if manual payments were discontinued. Regarding your address change, we discussed and resolved your concerns earlier this year. Your responses to our emails indicate that, after some initial confusion about the timing of the address update, you understood that all changes were made as requested, though billing adjustments can take some time to be reflected. We remain dedicated to clear communication and encourage you to reach out directly with any questions or concerns. If you would like to discuss your account further, please feel free to respond to Lindsay’s prior email so we can continue this conversation and assist you."
John Shutey
November 25, 2025
5
out of
5
rating by John Shutey
"Ryan A assisted me in evaluating my insurance needs. He was able to determine that I was actually under insured, made suggestions, and found solutions that worked well for my needs and budget. I was actually able to enhance my coverage and save money by switching. He was very timely in addressing all questions, concerns and made transferring to a new carrier very easy. I highly recommend him and his agency for anyone looking to review, shop, or switch insurance."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Brad Alayon
November 25, 2025
5
out of
5
rating by Brad Alayon
"The staff was uber-knowledgeable and beyond helpful in helping me understand all of the products that they offer. 5 out of 5. May buy more insurance for stuff I don’t need just to work with them again!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Joan Ross
November 25, 2025
5
out of
5
rating by Joan Ross
"Juli was so pleasant to work with and she understood my situation perfectly and was able to come up with what I needed"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Mitchell Bober
November 19, 2025
5
out of
5
rating by Mitchell Bober
"Great people and the best customer service."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Daniella Ridderhoff
October 24, 2025
5
out of
5
rating by Daniella Ridderhoff
"Sam was great to work with. He was very personable and knowledgeable. I understood everything clearly and was able to save a lot of money by switching!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs, happy to hear you had an awesome experience with Sam! If there is anything else we can do to help, please let us know."
Carla Tressler
October 16, 2025
5
out of
5
rating by Carla Tressler
"Lindsay and her team are such valuable members of our Mt Lebanon community! Not only do they offer great rates and coverage, they also go out of their way to support our local schools. I truly appreciate how they go above and beyond for their clients."
We responded:
"We’re honored by your positive feedback & love supporting our community! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs or future fundraisers, reach out!"
Kaylyn B Chambers
October 16, 2025
5
out of
5
rating by Kaylyn B Chambers
"We love working with State Farm. When I've had a claim to file, the prices has gone smoothly with timely help."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! Great chatting with you this week!"
Stephanie O'Leary
October 16, 2025
5
out of
5
rating by Stephanie O'Leary
"State Farm has been great! They are always very easy to use and always available!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Kimberly Earley
October 16, 2025
5
out of
5
rating by Kimberly Earley
"Love this office!!! They saved me SO much money!!!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs & saving you lots on money!!"
Stephanie Ganick
October 16, 2025
5
out of
5
rating by Stephanie Ganick
"I am always satisfied with State Farm! Top of the line!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Megan Malinowsky
October 16, 2025
5
out of
5
rating by Megan Malinowsky
"Working with State Farm has been a breeze! Highly recommend!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Stephen Allen
October 7, 2025
5
out of
5
rating by Stephen Allen
"Working with Tammy is an absolute pleasure, her attention to detail and knowledge was extremely helpful"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Jonathan
October 1, 2025
5
out of
5
rating by Jonathan
"Great service!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Christine Ursiny
September 30, 2025
5
out of
5
rating by Christine Ursiny
"Very well prepared and more than willing to accommodate me as well as encourage my ideas."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
CP 17
September 30, 2025
5
out of
5
rating by CP 17
"Great engagement with Lindsay brown from State Farm."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm team. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Olivia Garofalo
September 30, 2025
5
out of
5
rating by Olivia Garofalo
"I spoke with Heather at a career fair and she was absolutely incredible! Extremely professional and friendly!"
We responded:
"Thank you for your 5-star review! Enjoyed our conversation, too! My State Farm team and I are happy to be your good neighbor!"
Gina Elliott
September 30, 2025
5
out of
5
rating by Gina Elliott
"I met Heather at RMU event. She is so friendly and sweet!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm team. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Al Alayon
September 5, 2025
5
out of
5
rating by Al Alayon
"A friendly and knowledgeable staff. Very customer focused. I got great support from Ryan relative to my homeowners insurance."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know Ryan was great & you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Michael Kulbacki
August 29, 2025
5
out of
5
rating by Michael Kulbacki
"Awesome team, very knowledgeable, prompt & friendly- appreciate the time spent explaining my policies!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Maura Mullen
August 26, 2025
5
out of
5
rating by Maura Mullen
"Very attentive and accessible. Made transitions and transactions simple and continually checked in to make sure all is well."
We responded:
"Thank you for your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"