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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Celeste Christian

August 7, 2025

5  out of  5
rating by Celeste Christian
"This is the nicest insurance company I have dealt with. The agents are very down to earth.very respectful. I recommend this State Farm to everyone. Been with them for many years."
We responded:
"Thanks Celeste! We appreciate your review & are honored to serve you & your family. Your loyalty means the world; we are happy to have you as a longtime policy holder!"
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mary flynn

August 7, 2025

5  out of  5
rating by mary flynn
"Sam at Lindsay Brown's office talked me through a couple of things I wanted to know about car and home insurance. I've been with State farm since last century, so I thought Sam deserved a good review"
We responded:
"We’re thankful for your feedback! And thrilled to hear that Sam took exceptional care of you & your needs! It’s our pleasure to assist you with your insurance needs."
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Sally Edgerly

July 31, 2025

5  out of  5
rating by Sally Edgerly
"Loved our experience with Lindsay Brown Insurance! We worked with Mike and Heather, and they made the process so comfortable and easy to understand. They really seemed to care about me and my family's specific stories / needs. Highly recommend!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. And we'll be sure to let Mike & Heather know about their shout- out, ha! Thanks again, Sally!!"
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Amy Lyn Pollock Randal

July 24, 2025

5  out of  5
rating by Amy Lyn Pollock Randal
"Danielle was extremely helpful under my dire circumstances."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor. We love hearing feedback from our customers- we strive to provide top notch customer service & help though difficult times!"
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Susan Kalich

July 22, 2025

5  out of  5
rating by Susan Kalich
"Great community presence, friendly and kind! Thank you for all that you do!"
We responded:
"We are proud to be a part of this community & love supporting the annual festival as a sponsor! Thank you for all that YOU do & thank you for taking the time to submit a Google Review for the office!"
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Patrick McNeilly

July 10, 2025

5  out of  5
rating by Patrick McNeilly
"My interaction with the staff of Lindsay Brown's office has exceeded my expectations. Friendly, very knowledgeable, and professional in manner. My options were clearly explained to me, and I received excellent guidance in determining how to tailor my car insurance coverages to fit my specific needs. I highly recommend discussing your insurance needs with the folks at Lindsay Brown's Agency."
We responded:
"Thank you for sharing your feedback about our office! We're delighted to hear that you had a great experience and that we were able to make your insurance needs easier. We look forward to continuing to deliver exceptional service!"
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Tylah Jones

July 7, 2025

5  out of  5
rating by Tylah Jones
"Jay from Lindsay was great. He was quick to handle everything and replies fast."
We responded:
"We’re thankful for your feedback- glad to hear the Jay took exceptional care of you! Amazing customer care is our top priority! We look forward to working with you in the future!"
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Haley Saunders

July 3, 2025

5  out of  5
rating by Haley Saunders
"The team at Lindsay Brown is nothing short of incredible. I feel like I'm always buying a new car, asking how rates would change if I buy this car, having random personal articles I want to insure, etc. And the team always responds within minutes to hours and is incredibly efficient and professional. I am so grateful to have such a wonderful office handling all of my insurance needs. Thank you, Lindsay Brown team! - Haley Saunders"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Sean Dooley

June 18, 2025

4  out of  5
rating by Sean Dooley
"Our experience with Lindsay and her office has been generally positive. We had some initial challenges transitioning our insurance to State Farm, partly due to the complexities of consolidating our plans and — at least in our opinion — some early miscommunication from a member of Lindsay’s team. We also encountered a few billing issues along the way, which seem to stem more from systemic issues within the insurance industry or State Farm itself than from her office directly. That said, Lindsay has consistently been responsive, professional, and attentive to our needs, and she is actively working to resolve these concerns."
We responded:
"Thank you for sharing your experience. I truly empathize with the frustrations you’ve expressed, as we understand how important clear communication and efficient service is to our customers. While I stand by the efforts and accuracy of the steps I took to resolve and make updates to your account as well as my clear communication through the entire process. We have also provided additional proof of insurance requested by the DMW, which eliminates any fee or suspension that their letter notes. You have not been left alone to handle this. I have made attempts to connect you directly and would much appreciate an opportunity to get on the same page with you on all of this! "
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River Heisler

June 12, 2025

5  out of  5
rating by River Heisler
"The team at Lindsay Brown's office is incredible! I moved to Pittsburgh last year, and have had a lot of complicated situations come up that affect my insurance, and they are always incredibly helpful, responsive, and kind! I definitely want to shout out Heather, she has helped an incredible amount, but the whole team is always a huge help. I cannot say enough good things about the office- they make the complicated (and often very not fun) world of insurance easy to navigate, and remove the headache! And they're kind and fun people to work with!"
We responded:
"Thank you for your 5-star review- my State Farm team and I are happy to be your good neighbor!"
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Marla Smith

June 6, 2025

5  out of  5
rating by Marla Smith
"Super impressed with the level of customer service provided by Lindsay's office, consistently! They are always pleasant, happy to help & super knowledgeable! I've referred so many of my friends & family to her agency, they're all happy customers, too!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Marilyn Felled. ccegory

May 30, 2025

5  out of  5
rating by Marilyn Felled. ccegory
"Amazing office with incredible staff. I spoke with Heather today and she was very kind and knowledgeable. Excellent customer service, will definetely be using this office for all of my Insurance needs!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Rachel Lovas

May 16, 2025

5  out of  5
rating by Rachel Lovas
"We have been with Lindsay Brown insurance for nearly 13 years and have been happy! Mary at the front desk is a great addition to the team too! Everyone is so knowledgeable and responds quickly— easy to work with!"
We responded:
"Thank you for reviewing our State Farm office & thank you for your loyalty! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Marilynn Shogry

May 8, 2025

5  out of  5
rating by Marilynn Shogry
"Heather was exceptional in her ability to facilitate our loss of vehicle process. This office always finds answers to our problems. Extremely well Run, professional and above all kind and patient."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Lauren Feeley

April 17, 2025

5  out of  5
rating by Lauren Feeley
"Lindsay is the best! Provides the best customer service and attention to detail!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Matthew Burgess

April 7, 2025

5  out of  5
rating by Matthew Burgess
"Great company, great people."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Jeremiah Saxton

April 4, 2025

5  out of  5
rating by Jeremiah Saxton
"Lindsay Brown State Farm Insurance is a phenomenally helpful and courteous place to get insurance. Lindsay and staff are extremely knowledgeable and can help with any kind of insurance questions you may have. I would choose Lindsay Brown State Farm over anywhere else. Hands down the best around."
We responded:
"Thank you for your kind words! Always happy to help with your insurance needs! 😊"
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תומר ויצמן

March 31, 2025

5  out of  5
rating by תומר ויצמן
"No matter how much you search, you won't find insurance cheaper than them. And the service is their strong point, when you need them they are always there for you. Fast and amazing service. They helped me a lot, highly recommend"
We responded:
"We love to hear this- we are always happy to help. Thank you for sharing! "
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Roz Goorin

March 21, 2025

5  out of  5
rating by Roz Goorin
"My car had been totaled, and it was picked up 3 days ago. I had emptied it of all personal items, but at 4AM today I realized I had not taken the EZ Pass Transponder😱! I called Lindsay Brown’s office at 9:15 and spoke to Mary. By 11AM she had tracked the car down - called me with all of the information needed to retrieve that Transponder - in what facility, the address, phone number, and the ID number telling where on the lot it was parked! I was there within the hour - got that EZ Pass and was back home by 12:30! Thanks to Mary at Lindsay Brown’s State Farm Office I will sleep tonight!!! Mary is my hero!"
We responded:
"Thank you so much for sharing your experience- Mary was so happy she was able to make your life a little easier that day!"
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Cassandra Spearman

March 17, 2025

5  out of  5
rating by Cassandra Spearman
"I had the pleasure of working with Heather K., and it was a great experience. She was knowledgeable, responsive, and always ready to answer questions in a timely manner. An overall great experience!"
We responded:
"Thank you for the 5 stars!!! 🤩"
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Steven Mclain

March 10, 2025

5  out of  5
rating by Steven Mclain
"Heather is going above and beyond helping me settle my claim, in a stressful time I really appreciate her and the teams effort. Thank you!"
We responded:
"We’re thankful for your feedback- thank you for the 5 stars!!"
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Evan Haughey

February 27, 2025

5  out of  5
rating by Evan Haughey
"I’ve been working with this group for a number of years now and they’re very prompt at getting you any information you need to make any number of insurance decisions."
We responded:
"Thank you Evan! We enjoy working helping you with your insurance needs! 😊"
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spotdog213

February 22, 2025

5  out of  5
rating by spotdog213
"Great service, always friendly and helpful. They demonstrate regularly that they have your best interest in mind."
We responded:
"Thank you for sharing your positive experience with our office! 😊"
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Eric Kizina

February 7, 2025

5  out of  5
rating by Eric Kizina
"I’ve been a client of Lindsay for years. She has always been quick to respond and her team are always willing to assist in whatever I need!"
We responded:
"Thank you Eric! We appreciate you and are always happy to help! 😊"
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Diana

February 4, 2025

5  out of  5
rating by Diana
"Excellent customer service. Very professional."
We responded:
"Thank you for your 5 star review Diana! "