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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Cassandra Spearman

March 17, 2025

5  out of  5
rating by Cassandra Spearman
"I had the pleasure of working with Heather K., and it was a great experience. She was knowledgeable, responsive, and always ready to answer questions in a timely manner. An overall great experience!"
We responded:
"Thank you for the 5 stars!!! 🤩"
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Steven Mclain

March 10, 2025

5  out of  5
rating by Steven Mclain
"Heather is going above and beyond helping me settle my claim, in a stressful time I really appreciate her and the teams effort. Thank you!"
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Evan Haughey

February 27, 2025

5  out of  5
rating by Evan Haughey
"I’ve been working with this group for a number of years now and they’re very prompt at getting you any information you need to make any number of insurance decisions."
We responded:
"Thank you Evan! We enjoy working helping you with your insurance needs! 😊"
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spotdog213

February 22, 2025

5  out of  5
rating by spotdog213
"Great service, always friendly and helpful. They demonstrate regularly that they have your best interest in mind."
We responded:
"Thank you for sharing your positive experience with our office! 😊"
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Eric Kizina

February 7, 2025

5  out of  5
rating by Eric Kizina
"I’ve been a client of Lindsay for years. She has always been quick to respond and her team are always willing to assist in whatever I need!"
We responded:
"Thank you Eric! We appreciate you and are always happy to help! 😊"
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Diana

February 4, 2025

5  out of  5
rating by Diana
"Excellent customer service. Very professional."
We responded:
"Thank you for your 5 star review Diana! "
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Kara Sambrick

January 28, 2025

5  out of  5
rating by Kara Sambrick
"This is a great State Farm branch. Sean was friendly and knowledgeable."
We responded:
"Thank you for sharing your experience with our office Kara! "
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Marie Smith

December 10, 2024

5  out of  5
rating by Marie Smith
"They are awesome to deal with :) very good communication"
We responded:
"Thank you very much for the 5stars Marie! We appreciate you!"
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Heather Kulbacki

November 6, 2024

5  out of  5
rating by Heather Kulbacki
"Today I watched Lindsay go above beyond for a woman in a difficult situation & I have to give her recognition for her empathy, choice to help where she could & on behalf of the women who was struggling through a hard situation, thank her immensely for making a difference. Lindsay was patient while communicating through google translator & made such an impact for this policy holder that otherwise would’ve been left in a rough spot. Watching this woman walk in the office in tears, feeling quite defeated & walking out with tears of joy with a solution to her challenge was such a great feeling, and made me immensely proud to be a part of the Lindsay Brown State Farm team!!"
We responded:
"❤️ Appreciate you sharing this Heather!!! "
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Christina McDonald

November 1, 2024

5  out of  5
rating by Christina McDonald
"Haley was extremely helpful with my insurance questions!!"
We responded:
"Thank you for the 5 stars! We agree Haley is awesome 🤩"
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Krystal P

October 9, 2024

5  out of  5
rating by Krystal P
"Cerine was very helpful and patient with me when I spoke with her. It makes a difference when you call in and people just sound happy and are nice to you. Thank you!"
We responded:
"Appreciate you taking the time to leave Cerine a review! "
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Bria Beasley

October 4, 2024

1  out of  5
rating by Bria Beasley
"Would not recommend Statefarm in this area at all. Had the policy for a month here, but have been with Statefarm since 2020 with the same exact vehicle but in a different city and state & I was told that they’re no longer insuring Kias and Hyundais due to theft - all of a sudden. I’ve never had an accident, citation, parking ticket, points on my license or even so much as to file a claim EVER & I’ve been driving for years… to tell me three weeks before cancelling my policy due to “Statefarm no longer covering these vehicles due to theft” when again, I’ve never even had to file a claim is ridiculous. Took thousands of dollars to just drop a loyal customer is ridiculous and to not care or offer assistance to where I had to find different insurance immediately due to me having to have insurance, period, but also for my job is very disappointing. I’d recommend going elsewhere where the underwriting company actually does research and could get documentation that my car has been updated to address antitheft because what is even the point of insurance at this point. I don’t care how sweet people seem, just be aware that they can just drop you after taken so much of your money. I already had to pick up and move across the state, they did not cancel my other policies like they stated they would so I was charged twice in one month for renter’s and auto. Smh. If you want to take a chance, that’s on you but have other options readily available to lessen the stress."
We responded:
"Bria, I am sorry you experienced this. Unfortunately this is an issue across the industry, that certain vehicle models/years were poorly manufactured with a significant theft risk and deemed ineligible. I sincerely share in your frustration- please contact me directly so we can talk about this."
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redzz02

September 27, 2024

5  out of  5
rating by redzz02
"Cerine has been a big help with insurance, quality customer service, super nice, and great to deal with. Definitely recommend her and the Mount Lebanon Branch"
We responded:
"Thank you for sharing your experience! 🤩"
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Beth Rittman

September 26, 2024

5  out of  5
rating by Beth Rittman
"Was really unsure about how to go about understanding and purchasing life insurance. Juli was amazing. She answered all my questions including the ones I didn't even know to ask. So easy!"
We responded:
"Thank you for sharing Beth! Glad we were able to make understanding life insurance easy for you!"
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Young Scholars WPCS PTO

September 6, 2024

5  out of  5
rating by Young Scholars WPCS PTO
"Appreciative for the community support & proud to have your logo on our 8th grade trip t-shirt, your donation to our fundraiser is immensely appreciated!"
We responded:
"We truly enjoy helping our communities- hope it was an amazing trip!"
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Emma Metallo

August 30, 2024

5  out of  5
rating by Emma Metallo
"I called in about a claim I needed assistance with. I spoke with an Ashley N and I got exactly what I needed and the conversation was extremely pleasant. Thank you so much for your help"
We responded:
"Thank you for sharing Emma! "
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Nick

August 29, 2024

5  out of  5
rating by Nick
"Mike from Lindsay’s office educated me on the different types of life insurance and was able to find me a great policy that fit my budget."
We responded:
"Mike does a great job educating our customers on life insurance options. So glad we were able to help you find something that works well for you."
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Cameron Miller

June 28, 2024

5  out of  5
rating by Cameron Miller
"Lindsay and her team are very professional and do a fabulous job of educating their customers on everything insurance related."
We responded:
"Thank you Cameron!! Appreciate you taking the time to review our office! 🤩"
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james shaffer

May 31, 2024

5  out of  5
rating by james shaffer
"haley was such a big help, great to work with."
We responded:
"Thank you for sharing James! We think Haley is pretty awesome too :)"
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Sierra LaFavor

May 23, 2024

5  out of  5
rating by Sierra LaFavor
"I got a call from Andy who offered to have me quoted for auto, who was super nice. I then spoke to Juli about my quote and what other policies are available. She is amazing!"
We responded:
"Thank you for your review on contacting our office for an auto insurance quote Sierra! We appreciate you!"
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Barb Addy

May 22, 2024

5  out of  5
rating by Barb Addy
"I contacted the Lindsay Brown Agency for information and they did not disappoint! Pam was exceptionally helpful, professional and knowledgeable. She provided me with all the relevant information needed to make an informed decision."
We responded:
"Appreciate you sharing your experience Barb! We are lucky to have great customers like you!"
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Gina Kicklighter

April 26, 2024

5  out of  5
rating by Gina Kicklighter
"I have never had good experiences with instance companies till I came to this one and was speaking with Kelsey Schee. She was so amazing and polite and patient with all my questions and concerns. I can say from now on I will request to speak with her only. Thank you Kelsey you are the best"
We responded:
"Thank you for sharing! Love hearing this- Kelsey has a ton of experience! Appreciate the review!"
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Noah Hartman

April 25, 2024

5  out of  5
rating by Noah Hartman
"Chris kemp is an extremely helpful when it comes to insurance. He helped me more than anyone else I’ve ever spoken to about auto insurance. Five stars!"
We responded:
"Thank you for your 5 star review Noah!! Glad we were able to help you with your auto insurance!"
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Lindsay Rusnic

April 22, 2024

5  out of  5
rating by Lindsay Rusnic
"Excellent Customer Service! I've recently had the pleasure of working with one of the agencies Account Managers, Juli Irwin. She made the process simple and stress free for me! I have a very busy work schedule with long hours and she was very accommodating to insure the process was quick and easy! She was extremely knowledgeable and helped explain all details of my auto policy so I had a better understanding of what exactly my coverage was. By the end of my time working with Juli, due to her great her customer service was and her knowledge on all policies offered at the agency, I also signed up for renters insurance and life insurance. I was in the market for a new insurance agency and am very pleased with my decision to go with this State Farm branch, especially the agent I have been working with, Juli. I highly recommend her if you are looking for insurance!"
We responded:
"Thank you for sharing Lindsay! We appreciate your amazing review of your experience with Juli ☺️"
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Jared Hurd

April 2, 2024

5  out of  5
rating by Jared Hurd
"Always quick to pick up and talk to a real person immediately."
We responded:
"Thank you for the review Jared! "